Our call center services are here to fulfill all your expectations, and deliver a remarkable experience.
For large volumes of incoming and outgoing calls, call centres take care of all your telecommunication needs. We save you time, effort, money, space, and stress whilst maintaining the high standards you need. Please explore our website as your guide to inbound services, outbound services, and automated solutions. Find helpful tips and stay on top of the latest industry regulations and developments.
Whatever your needs, we have customised, professional services to meet them.
Inbound Call Services
We handle all your inbound communications, allowing you to focus on other important tasks whilst we maintain the professional standards you strive for.
Our live agents can handle any phone business, whether that’s customer queries, complaints, returns and recalls. In addition to time, we also save you money on equipment, staffing and training and space.
Outbound & Automated Services
Outbound call centres grow and expand your company by reaching out to potential clients whilst supporting existing customers, allowing you to focus on your core business and keep costs down. Our agents are specially trained to maximise the service your clients will receive.
Automated services answer your calls, respond to texts and deal with your emails and other software services. When automating high call volumes, or calls that take up valuable agent time, customer satisfaction is enhanced.
Outsourcing removes overheads such as staffing, training, office space, equipment and programming. Our professional call centres will also allow you to easily comply with the relevant government legislation.
Contact Base Outsourcing Today
Call us today or complete the webform below for a free consultation and estimate. Just call or send us an email and we will get back to you as soon as possible.